Toro Pulse · Support Center

Support that keeps your automation telemetrymoving.

Use this page to report a technical issue, request account assistance, ask billing questions, or submit a feature request. Each submission is routed through the platform support workflow and returns a ticket identifier for follow-up.

Submit a support request

This form sends a structured support email and returns a Toro Pulse ticket ID. Required fields are validated before the request is sent.

Full name Email address

Company Subject

Category Priority

Message Include API route, browser steps, tenant context, and approximate UTC timestamp when relevant.

Back to login

Before you submit

Check whether the issue is limited to a single browser session, tenant, or automation process. That context dramatically reduces triage time.

Account recovery

Need access to your account? Use the forgot-password flow for credential resets, then use support for lockouts, billing blockers, or tenant access issues.

Telemetry issues

Include endpoint name, response payload or status code, and whether the issue affects ingestion, dashboard rendering, or scheduled imports.

Will I receive a confirmation?

Yes. The requester email receives an acknowledgement containing the Toro Pulse ticket ID after successful submission.

Can I use this page for billing questions?

Yes. Choose the Billing category and include the subscription tier, invoice reference, or checkout step involved.

Should I send credentials here?

No. Do not include passwords, API secrets, or payment card data in support requests.